Omni Channel Customer Care
Elevate your service quality and experience a seamless and more personalized contact center solution to get a happier customer journey that transforms into loyalty.
Sociomile
Communicate through 12 messaging channels across the platform in a single interface. All messages with your customer can be viewed from one platform, across every channel of communication such as Facebook, Youtube, Twitter, Instagram, WhatsApp, Telegram, LINE, Play Store, Email, SMS, Live Chat, and Voice.
Key Features
- Supports 12 Messaging Channels
- Helpdesk Management
- Collaboration
- Ticketing System
- Reporting